Privacy Policy

Last updated: July 17, 2026

We value your privacy. This policy explains what we collect, how we use it, and the choices you have.

What We Collect

  • Order information — your name, email, shipping address, and payment details when you buy. Payments are processed by Shopify; we never see or store your full card number.
  • Contact information — your email address if you join Club Citra or write to us.
  • Usage information — device, browser, pages viewed, and how you interact with the site (clicks and scrolls), collected via cookies and similar technologies.

How We Use It

  • To process, ship, and provide updates about your order.
  • To send marketing emails if you've opted in — you can unsubscribe anytime with one click.
  • To understand how the site is used and make shopping better.
  • To measure and improve our advertising.

Who We Share It With

We never sell your personal information. We share it only with the services that run our store, and only so they can provide their service to us:

  • Shopify — our store and checkout platform
  • Klaviyo — email (Club Citra and order-related messages)
  • Google (Analytics and Ads) and Meta — analytics and advertising measurement
  • Microsoft Clarity — site analytics (see below)
  • Okendo — product reviews
  • Shipping carriers (such as USPS) — to deliver your order

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay, to improve our products and services. Website usage data is captured using first- and third-party cookies. For more details, see the Microsoft Privacy Statement.

Cookies

Cookies keep your cart working, remember your preferences, and power the analytics described above. You can block or delete cookies in your browser settings — the site will still work, though a few conveniences won't.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by emailing contact@citraswim.com. Depending on where you live, you may have additional rights under your state's privacy laws.

Contact: contact@citraswim.com